Privacy & Cookie Policy
Revilo Furniture Limited (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use and safeguard your data, and how we use cookies on our website revilofurniture.co.uk.
Last updated: August 2025
- Who we are
Revilo Furniture Limited operates in the United Kingdom and is the “data controller” of the personal information we collect.
Contact details
- Email: dealer@revilofurniture.co.uk
- Telephone: 01373 800239
- Address: S7VEN House, Unit A2, Aintree Avenue, White Horse Business Park, Trowbridge, Wiltshire, BA14 0XB
- Information we collect
We may collect and process:
- Personal details – name, email address, telephone number, billing/delivery address.
- Account information – if you create an account with us.
- Order details – including payment information (processed securely by third-party payment providers; we do not store full card details).
- Communication records – such as emails or messages you send us.
- Technical data – IP address, browser type, device information, site usage (via cookies and analytics tools).
- How we use your information
We use personal information to:
- Process and deliver your orders.
- Provide customer service and respond to enquiries.
- Send service-related updates (e.g. order confirmations).
- Improve our website and services.
- Send marketing communications where you have given consent (you can opt out at any time).
- Legal basis for processing
We process your data under the following lawful bases:
- Contract – to provide products and services you purchase.
- Legitimate interests – to improve services, prevent fraud, and ensure website security.
- Consent – for email marketing or optional cookies.
- Legal obligation – to comply with financial, tax and regulatory requirements.
- Sharing your information
We do not sell your personal data. We may share it with:
- Service providers such as couriers, IT support, and payment processors.
- Professional advisers such as accountants or solicitors.
- Authorities where required by law.
All third parties must handle your data securely and lawfully.
- Data retention
We only keep your personal information as long as necessary:
- Orders and accounts – up to 7 years (for tax and accounting).
- Marketing information – until you unsubscribe or request deletion.
- Technical/analytics data – kept only as long as needed for website performance and security.
- Your rights
Under UK GDPR you have the right to:
- Access the information we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format.
- Withdraw consent for marketing at any time.
To exercise these rights, please contact us using the details above.
- Cookies
What are cookies?
Cookies are small text files placed on your device when you visit our website. They allow us to provide essential functions, improve performance, and understand how visitors use the site.
Types of cookies we use
- Strictly necessary cookies – required for checkout, account login, and basic site operation.
- Performance and analytics cookies – e.g. Google Analytics, to see how our website is used.
- Functionality cookies – remembering preferences such as location or login details.
- Marketing cookies – if used, to show relevant adverts based on browsing behaviour.
Third-party cookies
Some cookies may be set by trusted third parties (e.g. analytics providers, payment gateways, or social media plug-ins). We recommend reviewing their policies directly.
Managing cookies
You can control cookies through your browser settings, including blocking or deleting them. Please note: disabling certain cookies may affect website functionality, including checkout and account features.
- Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse or unauthorised access.
- Changes to this policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.